Troubleshooting – Toshiba 65HC15 User Manual

Page 49

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Intr

oduction

Connecting

y

our Monitor

Using the

remote contr

ol

Setting up

y

our Monitor

Oper

ating y

our

Monitor

Appendix

Index

49

(E) 65HC15

Troubleshooting

Before calling a service technician, please check the following table for a possible cause of the symptom and
some solutions.

Symptom

Solution

Monitor will not turn on

• Make sure the power cord is plugged in, then press POWER.
• The remote control batteries may be dead. Replace the batteries.

No picture, no sound

• If you connected an antenna via an external device (such as a VCR),

check the antenna/cable connections.

No sound, picture OK

• The sound may be muted. Press VOLUME.
• Make sure the SPEAKERS function in the AUDIO menu is set

properly.

Poor picture, sound OK

• If you connected an antenna via an external device (such as a VCR),

check the antenna/cable connections.

• Adjust the PICTURE menu.

Black box appears on the screen

• The closed caption feature may be set to one of the Text modes (T1,

T2, T3, or T4). Turn closed captioning OFF.

Poor color or no color

• Adjust the TINT and/or COLOR in the PICTURE SETTINGS

menu.

The remote control does not operate

• Make sure the appropriate device mode is selected.
• Remove all obstructions between the remote control and the remote

control sensor in the monitor.

• The remote control batteries may be dead. Replace the batteries.

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