Tektronix 780 - Manual (Page 4)

Phaser ® 780 Color Laser Printer Warranty
Tektronix warrants that the Phaser 780 Printer will be free from defects in materials and workmanship for a period of
one (1) year from the date of shipment. If the product proves defective during the warranty period, Tektronix, at its
option, will repair the defective product on site or by means of telephone support, without charge for parts and labor,
or provide a replacement in exchange for the defective product.
Under this product warranty, Customer must notify Tektronix or its authorized representative of the defect before the
expiration of the warranty period and if instructed by Tektronix make suitable arrangements for repair. Tektronix or its
authorized representative will provide warranty repair during the warranty period at Customer’s site, if required,
without charge within the United States or outside the United States if the product is located in a customary on-site
service area. Outside the United States, a description of the customary on-site service area may be obtained from the
local Tektronix Subsidiary or Authorized Tektronix Distributor.
The Customer Replaceable Consumables (CRCs)* in this product will be free from defects in materials and
workmanship for a period of (a) ninety (90) days from the date of installation, but not more than one (1) year from date
of shipment; or (b) six (6) months where longer periods are required by law. Under this warranty, Customer must
notify Tektronix or its authorized representative of the defect before the expiration of the warranty period. Tektronix
or its representative will ship a replacement CRC, at Tektronix expense, to replace the defective CRC. Customer shall
be responsible for paying any associated taxes or duties. Tektronix may require that the CRC be returned to the
designated Tektronix depot or the Tektronix authorized representative from which the CRC was originally purchased.
This warranty shall not apply to any defect, failure or damage caused by improper use or improper or inadequate
maintenance and care. Tektronix shall not be obligated to furnish service under this warranty:
a) to repair damage resulting from attempts by personnel other than Tektronix representatives to install, repair or
service the product or CRC;
b) to repair damage resulting from improper use or connection to incompatible equipment;
c) to repair any damage or malfunction caused by the use of non-Tektronix supplies or consumables;
d) to repair a product or CRC that has been modified or integrated with other products when the effect of such
modification or integration increases the time or difficulty of servicing the product or CRC;
e) to repair damage or malfunction resulting from failure to perform user maintenance and cleaning at the frequency
and as prescribed in the user manual; or
f) to repair this product after the limit of its duty cycle of 100,000 monochrome pages per month or 25,000 color pages
per month has been reached; all service thereafter shall be billed on a time and material basis.
g) to repair or replace CRCs that have been used beyond their stated capacities.
THE ABOVE WARRANTIES ARE GIVEN BY TEKTRONIX WITH RESPECT TO THIS PRODUCT AND ITS
CUSTOMER REPLACEABLE CONSUMABLES IN LIEU OF ANY OTHER WARRANTIES, EXPRESS OR IMPLIED.
TEKTRONIX AND ITS VENDORS DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE. TEKTRONIX' RESPONSIBILITY TO REPAIR OR REPLACE DEFECTIVE
PRODUCTS AND CUSTOMER REPLACEABLE CONSUMABLES IS THE SOLE AND EXCLUSIVE REMEDY
PROVIDED TO THE CUSTOMER FOR BREACH OF THIS WARRANTY. TEKTRONIX AND ITS VENDORS WILL
NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES
IRRESPECTIVE OF WHETHER TEKTRONIX OR THE VENDOR HAS ADVANCE NOTICE OF THE POSSIBILITY OF
SUCH DAMAGES.
* Customer Replaceable Consumables in this product are, specifically, fuser roll cartridge, imaging unit, imaging unit
waste cartridge and toner cartridges.
WARRANTY 2i