Modem, Usb -22 modem -22 – Toshiba A210 User Manual

Page 232

Advertising
background image

Troubleshooting

9-22 User’s Manual

T

RO

U

B

L

ESH

OO

T

ING

USB

Refer also to your USB device’s documentation.

Modem

Problem

Procedure

USB device does not
work

Check for a firm cable connection between the
USB ports on the computer and the USB device.

Make sure the USB device drivers are properly

installed. Refer to your Windows documentation

for information on checking the drivers.

If you are using an operating system that does
not support USB, you can still use a USB mouse
and/or USB keyboard. If these devices do not
work, make sure the USB KB/Mouse Legacy
Emulation item in HW Setup is set to Enabled.

If problems persist, contact your dealer.

Problem

Procedure

Communication soft-
ware can’t initialize
modem

Make sure the computer’s internal modem set-
tings are correct. Refer to Phone and Modem
Options
in the Control Panel.

You can hear a dial
tone but can’t make a
call

If the call is going through a PBX machine, make
sure the communication application’s tone dial
detection feature is disabled.

You can also use the ATX command.

You place a call, but a
connection can’t be
made

Make sure the settings are correct in your com-
munications application.

Advertising