Thermador PRG364GL - Manual (Page 38)

PRG Professional Ranges Care and Use
Page 36
Section Seven: Before Calling for Service
Before calling for Service, check the following to avoid
unnecessary service charges.
Be sure to check these items first:
Is there a power outage in the area?
Is the household fuse blown or the circuit breaker tripped?
Is the range disconnected from the electrical supply?
IF THE BURNERS DO NOT IGNITE
• Are the burner caps properly aligned and seated in the burner
base?
• Are the burner ports clogged?
• Is a fuse blown or is the circuit breaker tripped?
• Is the manual shut-off valve closed, preventing the flow of gas?
DATA RATING PLATE
The data rating plate shows the model and serial numbers of your range.
It is located behind the toe kick at the bottom of the range. To access the
rating plate, remove the two toe kick attachment screws, then carefully
remove the toe kick panel.
For PRG All-Gas models, the data rating plate is found in the
U-shaped channel at the bottom front of the range.
PRG Data Rating Plate Location
SERVICE INFORMATION
For handy reference, copy the in-
formation below from the data rat-
ing plate. Keep your invoice for
Warranty validation.
Model Number
Serial Number
Date of Purchase
Dealer’s Name
Dealer’s Phone Number
Service Center's Name
Service Center’s Phone Number
Also, enter this information on
the Product Registration Form in-
cluded with this product, then mail
it to the indicated address to re-
ceive your free Thermador Profes-
sional
® Cookbook.
CAUTION:
BEFORE REMOVING THE TOE KICK PANEL, DISCON-
NECT THE RANGE FROM THE ELECTRICAL POWER
SUPPLY. REINSTALL THE TOE KICK PANEL BEFORE RECON-
NECTING THE RANGE TO THE POWER SUPPLY AND OPERAT-
ING THE RANGE.
Before Calling for Service