Toshiba SD-KV550SU - Manual (Page 65)

65
Other
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Troubleshooting
Before calling a service technician, please check the following table for a possible cause of the symptoms and some solutions.
Symptoms Solutions
• Make sure the power cord is plugged in.
• Try another AC outlet.
• Unplug unit, then plug it back in.
• Select the DVD or VCR mode before operating.
DVD/VCR does not operate.
DVD/VCR
Page
5
–
5
30,42
The remote control does not function.
• Aim the remote control at the remote sensor.
• Operate within Approx. 7 Meters or reduce the light in the room.
• Clear the path of the beam.
• The batteries are weak. Replace the batteries.
• Check the batteries are inserted correctly.
13
DVD
No picture.
• Antenna connection is not correct or antenna cable is disconnected.
• The video channel is not in the correct position or the TV is not set to the video
channel 3 or 4.
• Check the unit is connected correctly.
• The video input selector of the TV is not set to VIDEO. Set to VIDEO (or
equivalent).
• Channel is set to the external mode.
No sound.
• Check the unit is connected correctly.
• Check the input selector of the amplifier is set properly.
• The unit is in the Special playback mode.
14~17
22
14~19
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–
14~19
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31,44
• Select proper language in the menu options. Display is not shown in your language. 59
Playback doesn’t start.
• No disc is inserted.
• The disc may be dirty. Clean up the disc.
• The unit cannot play DVD-ROMs, etc.
Stopping playback, slow-motion play, repeat
play, or memory play, etc. cannot be
performed.
• Some discs may not do some of the functions.
42
7
8
–
No Cable TV reception.
• Check all Cable TV connections.
• Station or Cable TV system problems, try another station.
16,17
Noise bars on screen.
• Tracking adjustment beyond range of automatic tracking circuit. Try Manual
tracking adjustment.
• Video heads are dirty.
• The tape is worn or damaged.
VCR
• The erase prevention tab of the video cassette is broken off.
• The unit is in the external input mode.
TV recording does not work. 29,34
Timer recording does not work.
• The time is not set correctly.
• The recording start/end time is not set correctly.
• The TIMER REC has not been pressed (
is not lit).
24~26
37
37
31
31
–
No picture, or the screen is blurred or divided
into two parts. • The PROGRESSIVE scan is “On” although the unit is connected to a TV
via the VIDEO OUT or the S-VIDEO OUT jack.
62
No subtitle.
• Some discs have no subtitles.
• Subtitles are cleared. Press SUBTITLE.
Angle cannot be changed. • Multi-angles are not recorded on the DVD disc.
• The function is prohibited with the unit or the disc. “X” appears on the screen.
51
49
44
No 4:3 (16:9) picture. • The setup does not match your TV.
No on-screen display. • Select Display to “On”.
59
60
No surround sound. • The setup does not match your stereo system.
The unit or remote operation key is not
functioning.
• Turn off the unit and unplug the AC power cord for several minutes, then replug it.
20
Playback does not start when the title is
selected.
• Check the Parental setup.
Audio soundtrack and/or subtitle language
is not changed when you play back a DVD.
• Multilingual language is not recorded on the DVD disc.
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50,51
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