Tripp Lite BP72V122U - Manual (Page 5)

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TROUBLESHOOTING
There is a fuse array inside the Battery Packs. If a heavy overload or short circuit is encountered, a fuse
will open (blow). A Battery Pack with a blown fuse will deliver no output voltage at any load. A qualified
technician must replace the fuses. Contact Tripp Lite Customer Support for additional information.
MAINTENANCE
Rackmount Battery Packs require no maintenance but should be kept dry at all times. Avoid installation
in locations with high heat and/or humidity. The Battery Packs should be kept fully charged by being
connected to an active UPS system, not left in a depleted condition. Batteries left in a discharged state will
suffer a permanent loss of capacity.
INTERNAL BATTERY REPLACEMENT
The batteries in the Battery Packs will eventually wear out and be unable to provide adequate backup times.
The batteries should only be replaced by factory authorized service personnel. Tripp Lite offers an exchange
program for North American customers wherein they may exchange worn-out Battery Packs for new ones
at a price comparable to the cost of individual battery replacement. For more details, call Tripp Lite at
(773) 869-1234.
STORAGE
Disconnect your Battery Pack's power cable before storing. If you plan to store your Battery Pack for an
extended period of time, fully recharge its batteries every three months by connecting it to a UPS that is
connected to AC input for 4-6 hours.
SERVICE
If returning your Battery Pack to Tripp Lite for service, please pack it carefully in its ORIGINAL PACKING
MATERIAL that came with the unit. Enclose a letter describing the symptoms of your problem. If the UPS
is within the 2-year warranty period, enclose a copy of your sales receipt.
2-YEAR LIMITED WARRANTY
Seller warrants this product, if used in accordance with all applicable instructions, to be free from original defects in material and
workmanship for a period of 2 years from the date of initial purchase. If the product should prove defective in material or
workmanship within that period, Seller will repair or replace the product, in its sole discretion.
Customers in the United States may obtain service under this Warranty only by delivering or shipping the product (with all
shipping or delivery charges prepaid) to: Tripp Lite, 1111 W. 35th Street, Chicago, IL 60609. Seller will pay return shipping
charges. Call Tripp Lite at (773) 869-1234 before sending any equipment back for repair.
Customers in Mexico may obtain service under this Warranty only by delivering or shipping the product (with all shipping or
delivery charges prepaid) to an authorized service center. In Mexico City, the authorized service center is CompuSupport Mexico,
shipping address Roberto Gayol 29, Col. de Valle, Mexico City—call CompuSupport at (5) 559-3022 before sending any
equipment back for repair. Customers elsewhere in Mexico may visit Tripp Lite's PowerZone web page (www.tripplite.com) to find
the address and telephone number of the nearest authorized service center.
Customers in Canada may obtain service under this Warranty only by delivering or shipping the product (with all shipping or
delivery charges prepaid) to an authorized service center. Canadian customers may visit Tripp Lite's PowerZone web page
(www.tripplite.com) to find the address and telephone number of the nearest authorized service center.
THIS WARRANTY DOES NOT APPLY TO NORMAL WEAR OR TO DAMAGE RESULTING FROM ACCIDENT, MISUSE,
ABUSE OR NEGLECT. SELLER MAKES NO EXPRESS WARRANTIES OTHER THAN THE WARRANTY EXPRESSLY SET
FORTH HEREIN. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ALL IMPLIED WARRANTIES,
INCLUDING ALL WARRANTIES OF MERCHANTABILITY OR FITNESS, ARE LIMITED IN DURATION TO THE WAR-
RANTY PERIOD SET FORTH ABOVE; AND THIS WARRANTY EXPRESSLY EXCLUDES ALL INCIDENTAL AND
CONSEQUENTIAL DAMAGES. (Some states do not allow limitations on how long an implied warranty lasts, and some states
do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may
not apply to you. This warranty gives you specific legal rights, and you may have other rights which vary from jurisdiction
to jurisdiction).
Tripp Lite; 1111 W. 35th Street; Chicago, IL 60609
WARNING: The individual user should take care to determine prior to use whether this device is suitable, adequate or safe for
the use intended. Since individual applications are subject to great variation, the manufacturer makes no representation or
warranty as to the suitability or fitness of these devices for any specific application.
Tripp Lite's policy is one of continuous improvement. Specifications are subject to change without notice.
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