Troubleshooting – Uniden Answering Machine User Manual

Page 43

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ADDITIONAL

INFORMA

T
ION

A D D I T I O N A L I N F O R M A T I O N

[ 43 ]

www.uniden.com

Troubleshooting

If your phone is not performing to your expectations, please try these simple steps first.

Symptom

Suggestion

The charge/in use LED or charge LED • Make sure the AC adapters are plugged into each charging cradle and wall outlet.
won’t illuminate when the handset is • Make sure both handsets are properly seated in each charging cradle.
placed in the base or charging cradle. • Make sure the charging contacts on both handsets and charging cradles are clean.

The audio sounds weak

• Make sure that the base antenna is in a vertical position.

and/or scratchy.

• Move the handset and/or base to a different location away from metal

objects or appliances and try again.

• Press the select/channel key to help eliminate background noise.
• Make sure that you are not too far from the base.

Can’t make or receive calls.

• Re-register both handsets (see page 13).
• Check both ends of the base telephone line cord.
• Make sure the AC adapters are plugged into both the base and wall outlet.
• Disconnect the AC adapter for a few minutes, then reconnect it.
• Make sure that you are not too far from the base.
• Make sure that the base antenna is in a vertical position.

The handset doesn’t ring or

• Re-register both handsets (see page 13).

receive a page.

• The battery pack may be weak. Charge the battery for 15-20 hours.
• The handset may be too far away from the base unit.
• Place the base unit away from appliances or metal objects.
• Check the battery pack to insure there is a secure connection.
• Make sure the ringer volume isn’t “off”.

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