Troubleshooting, Direct connect, Poor reception – Ultratec Miniprint 425 User Manual

Page 35

Advertising
background image

Troubleshooting

Direct connect

Dialing does not work.

Make sure you have the right tone/pulse setting for your
telephone system.

The display says NO DIRECT CONNECT.

The Miniprint 425 is not properly connected to the
telephone line. Be sure the cord is firmly plugged into the
Miniprint 425 and the telephone wall jack.You can also try
using a different telephone cord or wall jack.

Poor reception

The display shows all numbers and punctuation marks
instead of words.

Press the

.The text should change to words.

An incoming message does not make sense.

If you have a handset in the acoustic cups on the Miniprint
425, press it down firmly.

The telephone connection may be weak or the other TTY is
sending the wrong signals. If you are using Baudot code, press
the sensitivity key (hold down the

key and press the

key).The display says HIGH SENSITIVITY. Sensitivity returns
to normal when you press the sensitivity key again or turn off
the Miniprint 425.

Some characters are not being sent.

Because Baudot code does not support special characters, it
does not recognize some of the “shift” characters on the top
row of a TTY (

example: @ # $ % ^ & * _ < >). To type these

characters (such as in an email address) make sure your call is
connected in Turbo Code (see About Turbo Code

®

on page

18).

S

Ctrl

Spacebar

C A R E & R E P A I R • 3 3

Advertising