5 maintenance and troubleshooting, 1 troubleshooting tips, Table 5-1 . troubleshooting chart – Vidikron VL-32HD User Manual

Page 55: Maintenance and troubleshooting, Troubleshooting tips

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Vidikron VL-26/VL-32 Owner’s Operating Manual

45

5.1
Troubleshooting Tips

Table 5-1 provides some general guidelines for troubleshooting problems you may
encounter with the DView. If you encounter an issue not described here, please contact your
Vidikron dealer or Vidikron Technical Support.

5

Maintenance and Troubleshooting

Table 5-1. Troubleshooting Chart

Symptom

Possible Cause(s)

Solution

The display does not turn on
after initial installation.

•

The DView is not plugged
in or the AC outlet is not
active.

•

The remote control
batteries have run out.

•

Ensure that the DView is
plugged in and that the AC
outlet is active.

•

Replace the batteries.

The display is on, but there is
no picture or sound.

•

Incorrect source selection.

•

Source component is not
turned on.

•

Source component is
connected incorrectly or
not at all.

•

Select the correct source.

•

Turn on the source
component.

•

Check video and/or audio
connections to source
component.

Picture is okay, but there is no
sound.

•

Audio output is muted.

•

Volume setting is too low.

•

Press the MUTE button on
the remote control.

•

Turn up the volume.

Image is too bright and/or
lacks definition in the bright
areas of the image.

•

Contrast is set too high.

•

Lower the contrast setting.

Image appears “washed out”
and/or dark areas appear too
bright.

•

Brightness is set too high.

•

Lower the brightness
setting.

Black or white dots appear on
all channels or a specific
channel.

•

Antenna or cable TV source
is connected incorrectly or
not at all.

•

Broadcast signal is weak.

•

Check the antenna or cable
TV connection.

•

Adjust the fine tuning of
the channel.

Colors in the image are
swapped; for example, reds
appear blue or vice versa.

•

The Red/Pr, Green/Y or
Blue/Pb outputs from the
source are connected to the
wrong inputs on the DView.

•

Ensure that the source
outputs are connected to
the correct DView input.

RGB-HD images appear
“noisy.”

•

Clock and Phase settings
need adjustment.

•

Manually adjust Clock and
Phase settings, or perform
an Auto-Adjust (refer to PC
Mode Adjust
on page 34).

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