Dead pixel policy, Warranty & customer service, Registration – ViewEra V220 User Manual
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5. Dead Pixel Policy
Dead pixels on the TFT LCD panel are sometimes inevitable. The replacement policy varies with
different models. Please refer to the product specification on ViewEra
’
s website.
6. Warranty & Customer Service
a. Warranty
ViewEra warrants the V193, V202 and V220 series TFT-LCD monitors for 1 year on LCD panel,
parts and labor. For detailed information, please refer to our website.
(http:// www.viewera.com/warranty.htm)
b. Customer Service
Contact your ViewEra retailer or ViewEra for after sale service.
You may contact ViewEra Customer Service for technical support or RMA:
By Mail: ViewEra Corp.
20526 Carrey Road
Walnut, CA 91789
2. By Telephone: (800)900-6098
3. By Fax: (909)595-3708
4. By E-mail: Tech. Support-- [email protected]
RMA-- [email protected]
The business hours are 9:00 am –
6:00 pm PST, Mon –
Fri.
7. Registration
To receive the full warranty applicable to your purchase, you need to get on our website to fill out the
online registration form in Support - http://www.viewera.com/registration.htm , and then email or fax us
your purchase invoice. (Email: [email protected] ; Fax: (909)595-3708 )
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