Verilux VA02 - Manual (Page 19)

18
Warranty
Three-Year Limited Warranty
ATTENTION – ONCE OPENED, PLEASE DO NOT RETURN THIS
PRODUCT TO THE STORE WHERE IT WAS PURCHASED FOR
REPAIR OR REPLACEMENT!
Many questions may be answered by visiting www.Verilux.com, or you
may call our customer service department at 888-544-4865
This limited warranty is provided by:
Verilux, Inc., 340 Mad River Park, Waitsfield, VT 05673
Verilux ® warrants this product to be free from defects in material and workmanship for
a period of three years from the date of the original retail purchase. During the limited
warranty period, Verilux, Inc. will, at its option, repair or replace defective parts of this
product, at no charge to the customer, subject to the following limitations. This limited
warranty does not include any postage, freight, insurance or delivery fees. This
warranty does not cover damage, defect or failure caused by or resulting from
accident, external destruction, alteration, modification, abuse, misuse, or
misapplication of this product.
If, during the first Three years of ownership, this product fails to operate properly, it
should be returned as specified below.
Please pack the defective product in its original protective packing and box, with a
copy of your sales receipt, along with $6.95 (check or money order to cover shipping
and handling), and send to:
Due to ongoing improvements, actual product may have slight variations from the product described in this manual.
ATTENTION – When returning a product, be aware that damage
during shipping is the responsibility of the purchaser and will void any
warranty claim. We recommend that you insure the shipment with your
post office or other shipping service when returning this product or any
parts. Be sure to return product in original packaging.
Note: Verilux ® recommends using a quality surge suppressor on all electronics
equipment. Voltage variations and spikes can damage electronic components in any
system. A quality suppressor can eliminate the vast majority of failures attributed to
surges and may be purchased at electronics stores.
For U.S. Postal Service Only:
Verilux Warranty Service Center
c/o WTB
P.O. Box 119, West Redding, CT 06896
For Fed Ex & UPS Only:
Verilux Warranty Service Center
c/o WTB
32 Henry St., Bldg 17A, Bethel, CT 06801
Please allow 4–6 weeks before you receive the repaired or replaced product.