Venturer HPS9308 - Manual (Page 91)

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Troubleshooting Guide 9
Thank you again for purchasing our product. We hope you will enjoy every
minute of using it. However you may face difficulties before you get really
accustomed to the Venturer GPS Navigation. In such cases, please refer to
this table of frequently encountered problematic situations.
I cannot find the blue (yellow when using night colors) arrow that
would show my location. Navigation does not start.
Check the GPS status icon on the Main menu screen, any of the map
screens or the GPS Data screen. Either the connection to your GPS
receiver is broken, or the GPS cannot determine your position. Reconnect
your GPS, or move out of cover to get a position fix.
The GPS is connected, sending valid position data, yet I cannot see
the blue (yellow when using night colors) arrow that would show my
position.
You should see a large semi-transparent ‘Follow’ icon on the screen. Tap
this to re-enable the Lock-to-Position feature that moves the map back to
your actual location.
The blue (yellow when using night colors) arrow shows my location,
but I cannot see the route (green or red line), and no voice instructions
are announced.
It is likely that you have no active route. Check the upper left corner of the
Cockpit screen if you can see the indication for the next turn or not. If this
field is blank, you have no route planned, so you need to create one first.
It is a common mistake to find a destination, show it on the map, but forget
to tap the ‘Route To’ button in the Cursor menu to create the route. Be
sure to follow these steps, or always plan your routes with the ‘Find & GO’
button. This will ensure your route is calculated automatically as soon as
the destination has been selected.
I cannot see the Follow button on the screen, yet the map is not rotated
during driving.
Look for a small, red ‘N’ letter on the compass icon or an airplane icon. It
is likely that you had initiated the North-up map orientation or the Overview
mode unintentionally. Tap this icon to revert to Track-up mode with automatic
map rotation.
Creating a multi-point route I have tapped the ‘Route To’ button once
for each destination but only the last one appears in the list. All
previous points have disappeared.