Troubleshooting – Viking F20394 User Manual

Page 16

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31

Troubleshooting

Problem

Possible Cause

What To Do

Food temperature is

Doors have been opened Reduce time door is open.

too warm

frequently or has been

Organize food items

opened for long periods

efficiently to assure door is

of time.

open for shortest time.

Refrigerator has an odor

Compartment is dirty or

Clean according to p. 25.

has odor causing food.

Water droplets form

Check gaskets for proper

Clean gaskets. See p. 24.

outside of door

seal.
Humidity levels are high

Hot, humid weather can
increase condensation.

Controls require

See p. 5 to adjust

adjustment

controls

Water droplets form on

Humidity levels are high

Properly adjust controls

inside of refrigerator

or door has been opened

Reduce time door is open.

frequently.

Organize food items
efficiently to assure door is
open for shortest time.

Refrigerator or ice maker

Normal operation

See p. 29

makes unfamiliar sounds
or seems too loud
Produce drawers do not

Contents of drawer or

Reposition food and

close freely

positioning of items in

containers to avoid

compartments could be

interference with the

obstructing drawer.

drawers.

Drawer is not in proper

See p. 9 for proper

position

placement.

Drawer channels are dirty

Clean drawer channels with

or need treatment

warm, soapy water. Rinse
dry thoroughly.
Apply thin layer of
petroleum jelly to drawer
channels.

Refrigerator runs too

Doors have been opened Reduce time door is open.

frequently

frequently or has been

Organize food items

opened for long periods

efficiently to assure door is

of time.

open for shortest time.

Humidity levels too high

Normal operation

Food has recently been

Allow time for added food

added.

to reach refrigerator or
freezer temperature.

Refrigerator is exposed

Evaluate refrigerator’s

to heat by environment

environment. Refrigerator

or appliances nearby

may need to be moved to
run more efficiently.

30

Troubleshooting

Problem

Possible Cause

What To Do

Freezer control and

Refrigerator is in defrost

Normal operation

lights are on, but

mode.

Wait 40 minutes to see

compressor is not

if compressor restarts.

operating
MeatSavor drawer

Control settings are

See p 5 to properly

temperature is too

too low.

adjust controls.

warm
Refrigerator does not

Refrigerator is not

Plug in refrigerator.

operate

plugged in.
Control is not on

Properly adjust controls.

Fuse is blown, or

Replace blown fuses.

circuit breaker needs

Check circuit breaker

to be reset.

and reset.

Power outage

Call local power

has occurred.

company to report outage.

Refrigerator still won’t

Refrigerator is

Unplug refrigerator and

operate

malfunctioning.

transfer food to another
refrigerator. If another
refrigerator is not available,
place dry ice in freezer
section to preserve food.
Warranty does not cover
food loss. Contact service
for assistance.

Food temperature

Condenser coils are dirty.

Clean coils. See p 24.

is too cold

Refrigerator or freezer

Properly adjust controls.

controls are set too high.

Food temperature

Door is not closing

Check for internal

is too warm

properly.

obstructions that are
keeping door from closing
properly.
Refrigerator is not level.
See installation instructions
for details on how to level
your refrigerator.
Check gaskets for proper
seal, clean if necessary.
See p. 24.

Controls need to be

See p. 5 to adjust your

adjusted.

controls

Condenser coil is dirty.

Clean coils. See p. 24.

Rear air grille is blocked.

Check the positioning of
food items in refrigerator to
make sure grille is not
blocked. Rear air grilles
are located under produce
drawers.

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