Troubleshooting – Viking F20394 User Manual

Page 17

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33

Troubleshooting

ICE and WATER

*Manufacturer is not responsible for property damage due to improper installation
or water connection.

Problem

Possible Cause

What To Do

Water flow is slower than

Water pressure is low

Water pressure must be

normal

between 35 - 100 pounds
per square inch. A
minimum pressure of 35
pounds per square inch is
recommended for
refrigerators with water
filters.

Improper water valve

Check water connection

installed.

procedure in installation
instructions. Self piercing
and 3/16” saddle valves
cause low water pressure
and may clog the line over
time.*

Copper tubing has kinks

Turn off water supply and
remove kinks. If kinks
cannot be removed,
replace tubing.

Water filter is clogged

Change water filter.

or needs to be changed.

See p. 15.

32

Troubleshooting

Problem

Possible Cause

What To Do

Refrigerator runs too

Condenser coils are dirty

Clean coils. See p. 24.

frequently

Controls need to be

See p. 5 to adjust

adjusted.

controls.

Door is not closing

Check for internal

properly.

obstructions that are
keeping door from closing
properly.
Refrigerator is not level.
See installation instructions
for details on how to level
your refrigerator.
Check gaskets for proper
seal, clean if necessary.
See p. 26.

ICE and WATER

Problem

Possible Cause

What To Do

Refrigerator is leaking

Plastic tubing was used

The manufacturer

water

for water connection

recommends using copper
tubing. Plastic is less
durable and can cause
leakage*.

Improper water valve

Check water connection

installed.

procedure in installation
instructions. Self piercing
and 3/16” saddle valves
cause low water pressure
and may clog the line over
time.*

Ice forms in inlet

Water pressure is low

Water pressure must be

tube to ice maker

between 35 - 100 pounds
per square inch. A
minimum pressure of 35
pounds per square inch is
recommended for
refrigerators with water
filters.

Freezer temperature is

Adjust freezer controls.

too high.

Freezer is recommended to
be approximately 0

o

F (-

18

o

C)

*Manufacturer is not responsible for property damage due to improper installation
or water connection.

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