VOSONIC Portable Photo Storage VP5500 - Manual (Page 28)

Problem USB Connection issues
If using a USB port in the front of your computer, try a
USB port in the back. Front USB ports are often from
non-powered.
Solution
If you cannot see the files on the device after copied
files to VP5500 via USB from computer , You must
properly remove ( un-mount) your VP5500 from the
computer before disconnecting the USB cable to avoid
loss of data or freezing the computer and VP5500
If you can not find the VP5500 Hard Drive show up in
Windows for over one minute, the Files Allocation Table
(FAT) of Hard Drive may gets corrupted, you can use
Format Function on the VP5500 but note it will erase
ALL of the data on your VP5500.
Problem Macintosh
TM
OS issues
MacOS 10.0.x does not adequately support FAT
volumes. Upgrading to 10.1 or later is mandatory Solutions
The FAT volumes do not appear or disappear until after
the mouse is being moved.
Problem Corrupt data , General Error , Can’t open Source File
Solutions Due to file allocation table (FAT) has been corrupted,
the data in memory card transferred into VP550 may be
looks faulty, please backup the data and run ScanDisk ,
Dsik Defragmenter or reformat the memory card.
12.Troubleshooting
WARNING
Under no circumstances should you try to repair the system
yourself, as this will invalidate the warranty. Do not open the
system as there is a risk of electrical shock. If a fault occurs,
first check the points listed below before taking the system
for repair. If you are unable to remedy a problem, consult
your dealer or service center.
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