Frequently asked questions – VOSONIC Portable Photo Storage VP5500 User Manual
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The browser will show a ? icon indicating that it is not
one of the standard file types that it can play.
Problems
Formatting, and partitioning
Solutions To work in the stand-alone mode, both the disk and the
memory cards must be formatted to the FAT or FAT-32
file systems.
Problems Freezes operation or Stops
Press the [reset] button to off the device
and the
VP5500 will shut off ,then you can restart it.
If you get a un-normal freezes from a photo
playback , call our technical support hot-line or write it to
Frequently Asked Questions
Problem
Solution
Not DCF Format
Please make sure that you have DCIM
(Digital Camera Image). folder on your
memory card.
The system does not
react when buttons
are press.
Please press the reset button to recover the
unit.
How can I get an
extra battery for my
VP5500
For additional battery packs, please contact
your dealer or you can purchase it from
Vosonic on-line shopping
http://www.vosonic.twmail.net/modules/Cart/
The unit has no
display.
Please make sure if the LCD has broken or
just faulty. Also, please make sure it is not in
power saving mode.
A pin of CF slot is
broken
You may can contact the original dealer for
repair. But if you can not find your original
dealer or you need the unit to be repaired
within 3 days, you can send back to
Vosonic-Taiwan directly from inspection
and repair.
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