Limited warranty, Troubleshooting – VXI Powerline Amplifier User Manual

Page 6

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VXI TuffSet Powerline Amplifier – Instruction Guide

6

LIMITED WARRANTY

1. If your VXI headset or amplifier fails to work for any reason during the
first two years from the date of purchase as shown by the purchaser’s
warranty registration, VXI will repair or replace the headset or amplifier,
at its election, free of charge. To register your product, you may do so
online at www.vxicorp.com, or by calling customer service at 800-742-
8588. Without warranty registration, the warranty period begins on the
date of manufacture. All products returned to VXI after the two-year
warranty period will be repaired as “out of warranty” products, and
purchaser will be billed for such repairs pursuant to the Out-of-Warranty
Repair provisions set forth below.

2. The obligations of VXI under this warranty shall be limited to repair or
replacement (at our option) of any part returned, freight pre-paid to VXI.

Returned products require a Return Authorization that may be requested
from VXI at 800-742-8588 or www.vxicorp.com. Send repairs to: VXI
Corporation, One Front Street, Rollinsford, NH 03869.

3. THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

4. Some jurisdictions do not permit the exclusion of implied warranties
and the foregoing exclusions may not apply to you.

5. In no event shall VXI be responsible for any other damages whatsoever
including direct, indirect, special, incidental, consequential or otherwise
for breach of this or any other warranty, express or implied.

6. Products returned to VXI for Warranty and Out-of-Warranty repairs,
freight prepaid and with proper Returned Authorizations, will be return
shipped to the customer at VXI’s expense within five (5) days of VXI’s
receipt of payment.

Troubleshooting

Why can’t I hear callers?

Check if all cords are connected

Adjust receive volume control on amplifier

Adjust compatibility switches

Why can’t callers hear me?

Make sure mute switch on telephone or amplifier is not
turned on

Make sure microphone is positioned correctly. See your headset
instructions that are included with your headset

Adjust microphone volume control

Adjust compatibility switches

There is excess noise in my speaker. What can I do to fix this?

Turn down the volume on the microphone on your amplifier or
telephone

GN Netcom and Fellowes are trademarks or registered trademarks of their

respective owners.

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