Verizon MiFi 2200 - Manual (Page 40)

Troubleshooting
The following tips will help solve many common problems encountered while using t
MiFi 2200:
• Make sure you are using the MiFi 2200 in the
he
correct geographic region: a
Mobile Broadband and NationalAccess the MiFi 2200 in the US.
• Ensure that the wireless network’s coverage extends to your current location.
When properly installed, the MiFi 2200 is a highly reliable product. Most problems are
caused by one of these issues:
• The wrong driver has been installed.
• System resources required by the MiFi 2200 are being used by other devices.
• Network coverage is not available (either because you are outside the Mobile
Broadband and NationalAccess coverage area or because of an account or
network problem).
Master Reset
There is Master Reset button on the bottom of the device. The Master Reset button restores
the device Wi-Fi settings only back the factory default settings.
To use the Master Reset button:
1. Locate the button on the bottom of the device.
2. Depress for five (5) seconds.
For issues related to VZAccess Manager consult the VZAccess Manager Software User
Guide.
Problem Possible Cause Solution
My MiFi powered off once I
plugged it into the wall charger This occurs if any power settings
are activated once the device is
plugged into the wall charger (i.e.
pressing the Master Reset button). Manually press the power button to
turn it back on.
My MiFi just powered off without
my pressing the power button This may occur under any of the
following circumstances
•
Pressing the Master Reset
button
• Restarting the device
• Switching Profiles
• Restoring the Configuration
Settings
• Battery depleted
Manually press the power button to
turn it back on.
If battery is depleted, charge the
device with the wall charger or USB
cable.
My MiFi won’t power on when
connected to my computer with
a USB Cable This may occur under the following
circumstances
•
Incorrect USB Cable
• No battery in MiFi Device
Use only the MiFi2200 USB cable
included with the retail package.
Make sure battery is inserted.
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