VIEWSONIC VS13920 - Manual (Page 28)

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12. Once the Windows Setup is complete, the PC will boot to OOBE. Complete Windows Welcome.
Note: If you create a backup prior to the restore, you'll have the option to restore the backup.
Note: Restore the system will not completely remove all data on the original disk, the system will
automatically save the user files to the “Windows.old” folder, this folder can be deleted after
confirmed useless.
Appendix-FrequentlyAskedQuestions
Q1: Is the HDD designed to be shock proof?
A1: Yes it is.
Q2: Can I add additional RAM?
A2: No you cannot.
Q3: Can the VGA share memory be adjusted in BIOS?
A3: No it cannot.
Q4: How do I change the Boot Device from HDD to another bootable device?
A4: When seeing POST message, press “F12” to enter boot menu then to select the bootable device
you plugged in.
Q5: What if I cannot connect to the internet via WLAN?
A5: Connect the antenna and confirm whether the wireless LAN function is enabled or not.
Q6: What if the SD card reader is not working normally?
A6: Confirm the SD Card is in one of the multi supported formats. (SD/MS/MSPro/MMC) Also check
that the SD card is inserted with the gold pins down.
Appendix-TroubleShooting
1. System would not power on or power off by pressing power button.
1.1. Check all power connections.
1.2. Make sure the DC plug is inserted correctly. If the power LED does not light you may have a
faulty power adapter.
1.3. If the power button does not function you may have a faulty button.
1.4. If you can press the power button in but the it does not light, you may have a faulty power button.
1.5. If the power LED stays lit and the system will not power down after holding the power button
in for more than 4 seconds you may have a faulty power button.
2. No sound from headphones.
2.1. Check the headphone cable connection — Ensure that the headphone cable is securely
inserted into the headphone connector.
2.2. Adjust the windows volume control — Click or double-click the volume icon in the lower-right
corner of your screen. Ensure that the volume is turned up and that the sound is not muted.
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