Viking DUAR154 - Manual (Page 8)

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UNDERCOUNTER/FREESTANDING REFRIGERATED BEVERAGE CENTER WARRANTY
(Units certified for Outdoor Use)
ONE YEAR FULL WARRANTY
Built-in/freestanding undercounter refrigerated beverage centers and all of their components and accessories, except as detailed below*, are warranted to be free
from defects in material or workmanship under normal household use for a period of one (1) years from the date of original retail purchase. Viking Range
Corporation, warrantor, agrees to repair or replace, at its option, any part which fails or is found to be defective during the warranty period.
*Painted and decorative items are warranted to be free from defective materials or workmanship for a period of ninety (90) days from the date of original retail
purchase. ANY DEFECTS MUST BE REPORTED TO THE SELLING DEALER WITHIN NINETY (90) DAYS FROM DATE OF ORIGINAL RETAIL PURCHASE.
FIVE YEAR LIMITED WARRANTY
Any sealed refrigeration system component, as listed below, is warranted to be free from defective materials or workmanship in normal household use during the
second through the fifth year from the date of original retail purchase. Viking Range Corporation, warrantor, agrees to repair or replace, at its option, any part which
fails or is found to be defective during the warranty period.
Sealed Refrigeration System Components:
Compressor, Evaporator, Condenser, Connecting Tubing, Dryer/Strainer
It is recommended that in temperatures above 100 o F (37.8 o C) and below 40 o F (4.4 o C) the unit be shut off. The normal operating range for the unit is between 60 o F
(15.6 o F) and 100 o F (37.7 o C).
NINETY (90) DAY RESIDENTIAL PLUS WARRANTY This warranty applies to applications where use of the product extends beyond normal residential use.
Examples are, but not limited to, bed and breakfasts, fire stations, private clubs, churches, etc. This warranty excludes all commercial locations such as
restaurants, food service locations and institutional food service locations.
This warranty extends to the original purchaser of the product warranted hereunder and to each transferee owner of the product during the term of the warranty.
This warranty shall apply to products purchased and located in the United States and Canada. Products must be purchased in the country where service is
requested. Warranty labor shall be performed by an authorized Viking Range Corporation service agency or representative. Warranty shall not apply to damage
resulting from abuse, accident, natural disaster, loss of electrical power to the product for any reason, alteration, improper installation, improper operation or repair or
service to the product by anyone other than an authorized Viking Range Corporation service agency or representative. Warranty shall not apply to damage resulting
from indoor units being used in outdoor situations. This warranty does not apply to commercial usage. Warrantor is not responsible for consequential or incidental
damage whether arising out of breach of warranty, breach of contract, or otherwise. Some jurisdictions do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitation or exclusion may not apply to you.
Owner shall be responsible for proper installation, providing normal care and maintenance, providing proof of purchase upon request, and making the appliance
reasonably accessible for service. If the product or one of its component parts contains a defect or malfunction during the warranty period, after a reasonable
number of attempts by the warrantor to remedy the defects or malfunctions, the owner is entitled to either a refund or replacement of the product or its component
part or parts. Replacement of a component part includes its free installation. Warrantor’s liability on any claim of any kind, with respect to the goods or services
covered hereunder, shall in no case exceed the price of the goods or service or part there of which gives rise to the claim.
WARRANTY SERVICE: Under the terms of this warranty, service must be performed by a factory authorized Viking Range Corporation service agent or
representative. Service will be provided during normal business hours, and labor performed at overtime or premium rates shall not be covered by this warranty. To
obtain warranty service, contact the dealer from whom the product was purchased, an authorized Viking Range Corporation service agent, or Viking Range
Corporation. Provide model and serial number and date of original purchase. For the name of your nearest authorized Viking Range Corporation service agency,
call the dealer from whom the product was purchased or Viking Range Corporation. IMPORTANT: Retain proof of original purchase to establish warranty period.
The return of the Owner Registration Card is not a condition of warranty coverage. You, however, should return the Owner Registration Card so that Viking Range
Corporation can contact you should any question of safety arise which could affect you.
Any implied warranties of merchantability and fitness applicable to the above described undercounter refrigerated beverage center are limited in duration to the
period of coverage of the applicable express written limited warranties set forth above. Some jurisdictions do not allow limitations on how long an implied warranty
lasts, so the above limitation may not apply to you. This warranty gives you specific rights, and you may also have other rights which may vary from jurisdiction to
jurisdiction.
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SERVICE INFORMATION
It is assumed that your refrigerated beverage center has been properly installed in accordance with all specifications and
local codes and the appliance has been properly grounded. If your refrigerated beverage center should fail to operate,
review the troubleshooting chart before calling for service.
If service is required:
1. Call your dealer or authorized service agency. The name of the authorized service agency can be obtained from the
dealer or distributor in your area.
2. Have the following information readily available:
•Model number
•Serial number
•Date of purchase
•Name of dealer from whom purchased
If you are unable to obtain the name of an authorized service agency, or if you continue to have service problems, contact
Viking Range Corporation at (888) 845-4641 or write to:
VIKING PREFERRED SERVICE
111 Front Street
Greenwood, Mississippi 38930 USA
Record the following information indicated below. You will need it if service is ever required. The serial number and
model number for your refrigerator is located on the front of the unit at the base of the door frame.
Model Number Serial Number
Date of Purchase Date Installed
Dealer’s Name
Address
If service requires installation of parts, use only authorized parts to ensure protection under the warranty.
This manual should remain with the refrigerator for future reference.
TROUBLESHOOTING CHART
Problem Possible Cause/Solution
Odor in cabinet Interior needs cleaning.
Noisy operation/cabinet vibrates Cabinet not level; weak floor.
Cabinet light not working Bulb burned out; no power at outlet.
Appliance will not run Temperature control to “OFF”; line cord not plugged in; no power at
electrical outlet; house fuse blown.
Appliance runs too long Prolonged door openings; control set too cold; condenser needs
cleaning
Moisture collects inside Too many door openings; prolonged door openings; (hot, humid
weather increases condensation)
Moisture collects to outside surface Control improperly set; (Hot, humid weather increases condensation)
Interior too hot/too cold Control improperly set; faulty thermometer; (relocate thermometer to
center of cabinet and recheck)
ENERGY SAVING TIPS
•Reduce door openings.
•Close the door as soon as you can.
•Keep the condenser coils on bottom of the unit clean. (See “Cleaning and Maintenance”.)
•Adjust the temperature control to a warmer setting when practical.
•Do not put hot foods in the refrigerated beverage center.
•Install unit away from the stove or other heat sources.