Gnu general public license (“gpl”), Warranty information, Obtaining service – Western Digital Studio Edition II User Manual

Page 35: Limited warranty

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MY BOOK STUDIO EDITION II

USER MANUAL

APPENDIX – 32

GNU General Public License (“GPL”)

Firmware incorporated into this product may include third party copyrighted software licensed under
the GPL or Lesser General Public License ("LGPL") (collectively, “GPL Software”) and not Western
Digital’s End User License Agreement. In accordance with the GPL, if applicable: 1) the source code
for the GPL Software may be downloaded at no charge from http://support.wdc.com/download/gpl
or obtained on CD for a nominal charge from http://support.wdc.com/download/gpl or by calling
Customer Support within three years of the date of purchase; 2) you may re-use, re-distribute, and
modify the GPL Software; 3) with respect solely to the GPL Software, no warranty is provided, to the
extent permitted by applicable law; and 4) a copy of the GPL is included herewith, may be obtained at
http://www.gnu.org, and may also be found at http://support.wdc.com/download/gpl.

Modification of or tampering with the Software, including but not limited to any Open Source Software,
is solely at your own risk. Western Digital is not responsible for any such modification or tampering.
Western Digital will not support any product in which you have or have attempted to modify the
Software supplied by Western Digital.

Warranty Information

Obtaining Service

WD values your business and always attempts to provide you the very best of service. If this Product
requires maintenance, either contact the dealer from whom you originally purchased the Product or
visit our product support Web site at http://support.wdc.com for information on how to obtain service
or a Return Material Authorization (RMA). If it is determined that the Product may be defective, you will
be given an RMA number and instructions for Product return. An unauthorized return (i.e., one for
which an RMA number has not been issued) will be returned to you at your expense. Authorized
returns must be shipped in an approved shipping container, prepaid and insured, to the address
provided on your return paperwork. Your original box and packaging materials should be kept for
storing or shipping your WD product. To conclusively establish the period of warranty, check the
warranty expiration (serial number required) via http://support.wdc.com. WD shall have no liability for
lost data regardless of the cause, recovery of lost data, or data contained in any Product placed in its
possession.

Limited Warranty

WD warrants that the Product, in the course of its normal use, will be free from defects in material and
workmanship for a period of five (5) years, unless otherwise required by law, and will conform to WD’s
specification therefor. This limited warranty period shall commence on the purchase date appearing on
your purchase receipt. WD shall have no liability for any Product returned if WD determines that the
Product was stolen from WD or that the asserted defect a) is not present, b) cannot reasonably be
rectified because of damage occurring before WD receives the Product, or c) is attributable to misuse,
improper installation, alteration (including removing or obliterating labels and opening

,

disassembling,

or removing external enclosures, including but not limited to the mounting frame, unless the product is
on the list of limited user-serviceable products and the specific alteration is within the scope of the
applicable instructions, as found at http://support.wdc.com), accident or mishandling while in the
possession of someone other than WD. Subject to the limitations specified above, your sole and
exclusive warranty shall be, during the period of warranty specified above and at WD’s option, the
repair or replacement of the Product. The foregoing warranty of WD shall extend to repaired or
replaced Products for the balance of the applicable period of the original warranty or ninety (90) days
from the date of shipment of a repaired or replaced Product, whichever is longer.

The foregoing limited warranty is WD’s sole warranty and is applicable only to products sold as new.
The remedies provided herein are in lieu of a) any and all other remedies and warranties, whether
expressed, implied or statutory, including but not limited to, any implied warranty of merchantability or
fitness for a particular purpose, and b) any and all obligations and liabilities of WD for damages
including, but not limited to accidental, consequential, or special damages, or any financial loss, lost
profits or expenses, or lost data arising out of or in connection with the purchase, use, or performance
of the Product, even if WD has been advised of the possibility of such damages. In the United States,
some states do not allow exclusion or limitations of incidental or consequential damages, so the

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