Westell Technologies IVX S-Class - Manual (Page 26)

Function 5: Voice mail programming IVX S-Class Administrator’s Manual
D.2
Below is an example of a completed Programming Worksheet, showing the sequence of programming:
1. 2. 3. 4. 5.
MB Name Type CF day CF night
300 Dana Guest
302 Literature Info X/MB/ID X/MB/ID
Each programming step is defined as follows:
1. Mailbox number — Enter a mailbox number, 300–389.
2. Name — The mailbox name is used for the display, reports, and as a programming aid. The name
length can be no longer than 10 characters (see “Entering alphanumeric characters,” page A.5).
Default: The Mailbox number.
3. Type — Select a mailbox type: Guest or Info.
Default: Guest.
4. and 5. Call forward (info mailbox only) — An info mailbox can be set to call forward after the
personal greeting has played to an extension, department, a mailbox or a branch ID for day mode
and differently for night mode.
Default: ID9999 (automatic disconnect).
Broadcast mailbox
Note: For S-Class systems with voice mail and auto attendant. Not available on IVX S-Class with Integrated
Answering Machine.
Mailbox 500, the broadcast mailbox, is a special mailbox that can be used to leave messages for all of
the system’s digital station users (extensions 100–131 on Generation II; extensions 100–123 on
Generation I) who have recorded a personal greeting. The broadcast mailbox’s user list cannot be
edited. Guest mailboxes are not included in the broadcast group. For more information, refer to the
IVX S-Class User’s Guide.
Function 54: Answering Machine members — MB501
Note: Applicable only to IVX S-Class with Integrated Answering Machine
The Integrated Answering Machine can record up to two simultaneous calls. When a message is left,
the message indicator on the 24- or 48-Key Feature Phone will light. Messages can be retrieved by any
authorized 24- or 48-Key Feature Phone or remotely from an off-premises location. Only one user can
access the mailbox at a time. The system can also be programmed to either call an off-premises
number to deliver messages.
The first member in the Master List is allowed to program the Integrated Answering Machine via the
PROGRAM key. This station is designated as the Master Station. All other users will only be able to
play and delete messages. Only a 24- or 48-Key Digital Feature Phone can be installed on an extension
designated as the Master Station. However, a 12-, 24-, or 48-Key Digital Feature Phone can be installed
on an extension in the master list.
Default: Extension 100.