Voice mail features – Westell Technologies IVX S-Class User Manual

Page 6

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Administrator programming: An introduction

IVX S-Class Administrator’s Manual

A.2

Call waiting — Includes helpful display, showing both calls’ Caller ID information, and easy one-key

toggling between calls.

Conference calling — Includes two conference bridges, and a conference may contain up to four

parties, so the IVX S-Class system can support two conferences of four parties each. Analog phones
on the system also may initiate conferences.

Esi-Dex

speed-dialing — Calls any number using three separate lists (personal, station, and

system); uses Caller ID information or direct keypad entries.

1

Dedicated overhead paging interface — Allows for external paging through overhead speakers or

multi-zone paging units (amplification required)

911 alert — Provides immediate line access if any station with line access dials 9 1 1 to report

an emergency; sends a message via the serial port indicating the start date, time, station number and
end-time of the 911; also sounds an audible warning at the operator station and displays, for example:

911 CALL FROM

X102

JOHN

JAMES

Status indicator lamp — Indicates three conditions of the 48- and 24-Key Digital Feature Phone:

off-hook, ringing, and new voice mail message.

NSP (Network Services Processor)

2

— Allows system programming via TCP/IP and can be

adapted to fit a variety of phone system configurations, small to large.

Support for these options (for more details, see www.esi-estech.com or consult your ESI Reseller):

VIP

and VIP Professional — Each provides a value-added interface to an IVX X-Class system.

Delivers call control and unified messaging to Microsoft

®

Outlook

®

2000/2002/2003.

VIP PC Attendant Console

3

— Gives the user all the features of VIP Professional plus an

expanded Call Display and 200 virtual programmable feature keys to support the busy attendant.

ESI Presence Management — Provides integrated building entry control, access control, status

indication, personal call routing, and (optionally) time and attendance management.

Voice mail features

Quick Groups

— Makes it easy to leave voice mail messages for several users.

Quick Move

— Records a conversation into another user’s mailbox.

1

Virtual Mailbox Key

allows easy monitoring of a second mailbox.

1

Different mailbox types, including cascade, guest, and broadcast.

1

IVX S-Class with Integrated Answering Machine can record up to two simultaneous calls.

Messages can be retrieved by any authorized 12, 24 or 48-Key Feature Phone or remotely from an
off-premises location. The system can also be programmed to either call an off-premises number or
commercial network to deliver messages.

Message-on-hold recordings — Up to five recording: three prerecorded, one customized, and one

live entry.

Message Recycle Bin (undelete) — Remembers, and can restore, each mailbox’s 10 most recently

deleted messages. This feature is also available on the Integrated Answering Machine (mailbox 501).

1

Not available on 12-Key Feature Phone.

2

If ordered at purchase. Not available as an upgrade.

3

Previously known as ESI PC Attendant Console.

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