Warranty information – Whistler 1788 User Manual
Page 9
SPEED MONITORING
WARRANTY INFORMATION
WARRANTY INFORMATION
22
Service Under Warranty
During the warranty period, defective units will be
repaired without charge to the purchaser when returned
with a dated store receipt to the address below. Units
returned without a dated store receipt will be
handled as described in section
“Service Out Of Warranty.”
Due to the specialized equipment necessary for testing
a Laser-Radar receiver, there are no authorized service
stations for Whistler brand detectors other than Whistler.
When returning a unit for service under warranty,
please follow these instructions:
1.
Ship the unit in the original carton or in a suitable
sturdy equivalent, fully insured, with return
receipt requested to:
Whistler Repair Dept.
1201 North Dixieland Rd
Rogers, AR. 72756
Please allow 3 weeks turnaround time.
Important: Whistler will not assume responsibility
for loss or damage incurred in shipping. Therefore,
please ship your unit insured with return receipt
requested. CODs will not be accepted!
2.
Include with your unit the following information,
clearly printed:
• Your name and street address (for shipping via
UPS), a daytime telephone number and an
email address, if applicable.
• A detailed description of the problem (e.g., “Unit
performs self-test but does not respond to radar”).
• A copy of your dated store receipt or bill of sale.
23
N
No
otte
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ad
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ng
g tth
he
e
V
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ma
ayy a
alle
errtt yyo
ou
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o tth
he
e p
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esse
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pe
ee
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d ttrra
ap
p..
T
Th
he
e n
ne
ew
we
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oo
oll P
Po
olliicce
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ecctto
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d S
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eccttrre
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Ass o
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pe
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e cca
an
n d
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allll
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nd
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e ((V
VG
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asse
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ad
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ecctto
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on
n tth
he
e m
ma
arrkke
ett..
It is the responsibility of the individual radar detector
owner to now and understand the laws in your area
regarding the legality of the use of radar detectors.
Consumer Warranty
This Whistler Laser-Radar detector is warranted to the
original purchaser for a period of one year from the date
of original purchase against all defects in materials and
workmanship. This limited warranty is void if the unit is
abused, modified, installed improperly, if the housing
and/or serial numbers have been removed. There are no
express warranties covering this product other than
those set forth in this warranty. All express or implied
warranties for this product are limited to the above time.
Whistler is not liable for damages arising from the use,
misuse, or operation of this product.
N
No
otte
e:: Damaged caused by incorrect battery
placement or battery leakage is not covered under
this warranty.
3.
Be certain your unit is returned with its serial number.
For reference, please write your unit’s serial number
in the following space: s/n_______________.
Units without serial numbers are not covered under warranty.
Important: To validate that your unit is within the
warranty period, make sure you keep a copy of
your dated store receipt. You may register your
warranty online at www.whistlergroup.com,
however, for warranty verification purposes, a
copy of your dated store receipt must accompany
any unit sent in for warranty work.
Service Out of Warranty
Units will be repaired at ‘out of warranty’ service
rates when:
• The units original warranty has expired.
• A dated store receipt is not supplied.
• The unit has been returned without its serial number.
• The unit has been abused, modified, installed
improperly, or had its housing removed.
The minimum out of warranty service fee for your
Whistler detector is $55.00 (U.S.). If you require out
of warranty service, please return your unit as outlined
in the section “Service Under Warranty” along with a
certified check or money order for $55.00. Payment
may also be made by MasterCard, VISA or American
Express; personal checks are not accepted.
In the event repairs cannot be covered by the
minimum $55.00 service fee, you will be contacted
by a Whistler technical service specialist who will
outline options available to you.
If you elect not to have your unit repaired, it will be
returned to you along with your certified check or
money order.
24
WARRANTY INFORMATION