WorldSpace wssr-11 User Manual
Page 19
1 9
T R O U B L ES H O O TI N G G U ID E
P r o b l e m
P o s s i b l e C a u s e
R e m e d y
The receiver does
Power supply not connected
Check the power supply
not switch on.
properly.
connection.
Batteries not properly
Ensure that the batteries
positioned or are empty.
a re new and correctly insert e d .
The receiver does not
Antenna pointing is not correct.
Check “Antenna Pointing Guide”
receive WorldSpace.
(see page 4–5).
(LCD panel may
There is an obstacle between
Set the antenna up in open-air or
show “ BC GONE”
the antenna and the satellite.
w i n d ow for line-of-sight and to
or “T DM GONE ” )
m i n i m i ze interfere n c e .
Antenna cable is not inserted.
Check the cable connections.
The channel location
Perform the LEARN mode again
has changed.
to find the new BC location.
The channel is temporarily
Contact your nearest WorldSpace
not available
customer service representative,
see WorldSpace Offices list
Receiver has moved to another
Perform the LEARN mode again
country or region.
to find the BC.
The receiver receives the
Headphones are plugged in.
Listen via headphones or pull
WorldSpace signal but no
headphones out of the receiver.
sound is heard.
Volume is set too low.
Adjust the volume.
The LCD panel shows the
A password has to be entered to
symbol which means that the
access this encrypted station
station is encrypted.
Contact your nearest WorldSpace
distributor to subscribe.
Select another BC.
Selected BC is for DATA.
Contact your nearest WorldSpace
distributor to subscribe.
Select another BC.
The receiver has a
Switch the receiver off and on
synchronization problem.
again to reset completely.
When I enter my pass-
The password is incorre c t .
Confirm the password and reenter it.
word, the LCD panel
If you still receive the “REJECTED”
reads “REJECTED”.
message, contact your WorldSpace
distributor.
When I enter my pass-
T h e re was already a password
This is normal. No further action
word, the LCD panel
for the same service in the
is required.
reads “REPLACED”.
password list.