iRiver Story HD - Manual (Page 26)

+ The device does not power on.
- Check available power in the battery. Charge the device and turn the power on.
- Reset the device by pressing the [Power] keys for more than 20 seconds.
+ There is an error on the computer when charging battery.
- Check if the product is properly connected to the computer.
+ There is an error on the computer when connecting the cord from the device.
- Check if the product is properly connected to the computer.
+ The capacity changes after formatting.
- There can be slight changes in capacity according to the OS of
the computer you are using.
+ The screen is not normal.
- Check for foreign substances on the screen.
+ The device is not connected to my computer.
- Please connect the device to the USB port located on the backside of
the computer. Sometimes, power voltage of USB ports may be different.
+ I cannot open book files.
- Please check if the device supports the file format.
+ The screen responds too slowly and it takes too much time for the
after-image to disappear.
- The screen of Story HD by its nature is slower than any other
comparable devices; especially
when it changes menu screens, it flickers and takes more time than usual.
- The EPD by its nature may leave after-images on the screen.
- If the EPD is exposed to low or high temperature, the device may
leave more after-images and respond even slower (range of
temperature for normal EPD operation: 32°F-104°F).
- If the EPD is exposed to direct sunlight, the screen may leave horizontal
lines. (The screen will go back to normal if you go to shaded area.)
Common Problems!
Troubleshooting
O t h e r I n f o r m a t i o n 2 6