System maintenance, Assistance or service, Accessories – Whirlpool GOLD W4GH6 User Manual

Page 17

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17

Incorrectly Wired Module Codes

Depending on the system configuration, some Alert flash codes
may not be active. The presence of safety switches affects how
the system alerts are displayed by the module.

Incorrectly wiring the diagnostic module will cause false LED
codes. The Incorrectly Wired Module Troubleshooting chart
describes LED operation when the module is incorrectly wired
and what troubleshooting action is required to correct the
problem.

SYSTEM MAINTENANCE

Leaves and other large obstructions should be removed from
the heat pump surfaces without damaging the fin surface of
the coil.

Routinely clean or change the indoor air filter. Should the
indoor coil become dirty, thus restricting airflow, call a
qualified service person to clean the coil surface.

An annual inspection by a qualified person should be
performed to ensure continued quality performance.

ASSISTANCE OR SERVICE

If you need further assistance, you can write to the below
address with any questions or concerns:

Whirlpool

®

Home Cooling and Heating

14610 Breakers Drive
Jacksonville, FL 32258

Please include a daytime phone number in your correspondence.

Accessories

To order accessories contact your Whirlpool

®

Home Cooling and

Heating dealer.

Incorrectly Wired Module Troubleshooting

Incorrectly Wired Module Indication

Recommended Troubleshooting Action

Green LED is not on, module does not
power up.

Determine if both R and C module terminals are connected. See “24 VAC Power
Wiring” section for R and C wiring.

Green LED intermittent, module powers
up only when the compressor runs.

Determine if R and Y terminals are wired in reverse. See “24 VAC Power Wiring” earlier
in this section for R and C wiring.

Trip LED is on but the system and the
compressor check OK.

Verify that the Y terminal is connected to the 24 VAC at the contactor coil.

Trip LED and Alert LED are flashing
together.

Verify that the R and C terminals are connected. See “24 VAC Power Wiring” earlier in
this section for R and C wiring.

Alert Flash Code 3 (Compressor Short
Cycling) is displayed incorrectly.

Verify that the Y terminal is connect to the 24 VAC at the contactor coil.

Alert Flash Codes 5, 6 or 7 (Open Circuit,
Open Start Circuit or Open Run Circuit)
are displayed incorrectly.

Check that the compressor run and start wires are through the module’s current
sensing holes. Verify that the Y terminal is connected to the 24 VAC at the contactor
coil.

Alert Flash Code 6 (Open Start Circuit) is
displayed for Code 7 (Open Run Circuit) or
vice versa.

Check that the compressor run and start wires are routed through the correct module
sensing holes.

Alert Flash Code 8 (Welded Contactor) is
displayed incorrectly.

Determine if the module’s Y terminal is connected. Verify that the Y terminal is
connected to the 24 VAC at the contactor coil.

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