Whistler TOTAL BAND PROTECTION 425 - Manual (Page 9)

Service Under Warranty
During the warranty period, defective units will
be repaired without charge when returned with a
dated store receipt to the address below. Units
returned without a dated store receipt will be
handled as described in section
“Service Out Of Warranty.”
Due to the specialized equipment necessary for
testing a Laser-Radar receiver, there are no
authorized service stations for Whistler brand
detectors other than Whistler.
When returning a unit for service, please follow
these instructions:
1. Ship the unit in the original carton or in a
suitable sturdy equivalent, fully insured, with
return receipt requested to:
Whistler Repair Dept.
1201 North Dixieland Rd
Rogers, AR. 72756
Please allow 3 weeks turnaround time.
Important: Whistler will not assume responsi-
bility for loss or damage incurred in shipping.
Therefore, please ship your unit insured with
return receipt requested. CODs will not be
accepted!
2. Include with your unit the following
information, clearly printed:
• Your name and street address (for
shipping via UPS), a daytime telephone
number and an email address, if applicable.
• A detailed description of the problem (e.g.,
“Unit performs self-test but does not respond
` to radar”).
• A copy of your dated store receipt or bill of
sale.
WARRANTY INFORMATION
3. Be certain your unit is returned with its serial
number. For reference, please write your unit’s
serial number in the following space:
s/n______________.
Units without serial numbers are not covered under warranty .
Important: To validate that your unit is within
the warranty period, make sure you keep a
copy of your dated store receipt. You may
register your warranty online at
www.whistlergroup.com, however, for
warranty verification purposes, a copy of
your dated store receipt must accompany any
unit sent in for warranty work.
Service Out of Warranty
Units will be repaired at ‘out of warranty’ service
rates when:
• The unit’s original warranty has expired.
• A dated store receipt is not supplied.
• The unit has been returned without its serial
number.
• The unit has been abused, modified,
installed improperly, or had its housing
removed.
The minimum out of warranty service fee for
your Whistler detector is $55.00 (U.S.). If you
require out of warranty service, please return
your unit as outlined in the section “Service
Under Warranty” along with a certified check or
money order for $55.00. Payment may also be
made by MasterCard, VISA or American
Express; personal checks are not accepted.
In the event repairs cannot be covered by the
minimum $55.00 service fee, you will be con-
tacted by a Whistler technical service special-
ist who will outline options available to you.
If you elect not to have your unit repaired, it will
be returned to you along with your certified
check or money order.
WARRANTY INFORMATION
Important: When returning your unit for service,
be certain to include a daytime telephone
number and an email address (if applicable).
Customer Service
If you have questions concerning the operation of your
Whistler detector, or require service during or after the
warranty period, please call Customer Service at:
1-800-531-0004
Representatives are available to answer your questions
Monday - Friday from 8:00 a.m. to 5:00 p.m. (CT) or
visit the FAQ’s at www.whistlergroup.com.
SPECI FIC ATIONS
Laser Wavelength: 905 + 50 nanometers (nm)
Radar Frequencies:
10.500 - 10.550 GHz (X Band)
24.050 - 24.250 GHz (K Band)
33.400 - 36.000 GHz (Ka Superwideband)
13.425 - 13.475 GHz (Ku Band)
Operating Temperature Range:-20˚ C to +80˚ C
(-4˚ F to +176˚ F)
Power Requirements:
12 volts, center tip positive.
One or more U.S. patents may apply:
#5,146,227, #5,379,456, #5,666,120, #5,990,821,
#7,215,276
POP™ Mode is a trademark of MPH Industries,
Inc. Specifications are subject to change with-
out notice.
WARRANTY INFORMATION
These and other accessories can be
ordered directly from Whistler by calling
1-800-531-0004 or visit our online store at
www. whistlergroup .com
Order # Description Price
403774 Intellicord ™ $27.95
202152 Windshield Bracket Kit $ 9.95
206552 Straight Power Cord (5’) $ 14.95
206553 Coiled Power Cord (7’) $ 15.95
206880 Hardwire Kit (10' ) $ 9.95
(for wiring to fuse box)
206666 Modular Cord Package $ 17.95
(includes coiled and straight
cords, and power adapter)
402081 Non Skid Dash Pad $ 6.95
206660 Straight Modular Cord & $ 11.95
Socket Multiplier
206661 Coiled Modular Cord & $ 12.95
Socket Multiplier
26005P Replaceable Ring and Insert Set $ 14.95
Includes 6 trim rings: metallic
blue, metallic gold, metallic
red, pink, silver and white and
2 inserts: metallic silver and
metallic black.
* Modular: Interconnecting pieces cord and plug.
Shipping and handling (per order) $5.00 . Prices are
subject to change without notice.
ACCESSORIES
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