weber GENESIS E/S-310/320 - Manual (Page 16)

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PROBLEM CHECK SOLUTION
Burners burn with a yellow or orange fl ame, in
conjunction with the smell of gas. Inspect Spider / Insect Screens for possible obstructions
(blockage of holes.) Clean Spider / Insect Screens.
(See Section “Annual Maintenance”)
Some countries have regulators with an excess gas
fl ow safety device.
Symptoms:
Burners do not light, or Burners have a small
fl ickering fl ame in the “HI” position, or Barbecue
temperature only reaches 250˚ to 300˚ in the “HI”
position.
The excess fl ow safety device, which is part of the
barbecue to cylinder connection, may have activated. To reset the excess fl ow safety device, turn all burner control
knobs and the cylinder valve off. Disconnect the regulator
from the cylinder. Turn burner control knobs to “HI”. Wait
at least 1 minute. Turn burner control knobs to “OFF”.
Reconnect the regulator to the cylinder. Turn cylinder valve
on slowly. Refer to “Lighting Instructions”.
Burner does not light, or fl ame is low in “HI”
position. Is LP fuel low or empty? Refi ll LP cylinder.
Is fuel hose bent or kinked? Straighten fuel hose.
Does Burner 1 light with a match? If you can light Burner 1 with a match, then check the
Crossover
® ignition system.
Experiencing fl are-ups:
ƽ CAUTION: Do not line the bottom tray
with aluminum foil.
Are you preheating barbecue in the prescribed manner? All burners on HI for 10 to 15 minutes for preheating.
Are the cooking grates and Flavorizer ® bars heavily
coated with burned-on grease?
Clean thoroughly. (See Section “Cleaning”)
Is the bottom tray “dirty” and not allowing grease to fl ow
into catch pan? Clean bottom tray.
Burner fl ame pattern is erratic. Flame is low when
burner is on “HI”. Flames do not run the whole
length of the burner tube. Are burners clean? Clean burners. (See Section “Maintenance”.)
Inside of lid appears to be “peeling.” (Resembles
paint peeling.) The lid is porcelain enamel or stainless steel, not paint. It
cannot “peel”. What you are seeing is baked-on grease
that has turned to carbon and is fl aking off.
THIS IS NOT A DEFECT. Clean thoroughly. (See Section “Cleaning”.)
Cabinet doors are not aligned. Check the adjustment pin on the bottom of each door. Loosen adjustment nut/s. Slide door/s until aligned. Tighten
nut.
If problems cannot be corrected by using these methods, please contact the Customer Service Representative in your area using the contact information on our web
site. Log onto www.weber.com
® .
TROUBLESHOOTING
SIDE BURNER TROUBLESHOOTING
PROBLEM CHECK SOLUTION
Side Burner does not light. Is gas supply off? Turn supply on.
Some countries have regulators with an
excess gas fl ow safety device. The excess fl ow safety device, which is part
of the barbecue to cylinder connection, may
have activated. To reset the excess fl ow safety device, turn all burner control knobs and the cylinder
valve off. Disconnect the regulator from the cylinder. Turn burner control knobs to
START/HI. Wait at least 1 minute. Turn burner control knobs to “OFF”. Reconnect the
regulator to the cylinder. Turn cylinder valve on slowly. Refer to “Lighting Instructions”.
Flame is low in “HI” position. Is the fuel hose bent or kinked? Straighten hose. Straighten hose.
Push button ignition does not work. Does burner light with a match? If match lights burner, check igniter (see Side Burner Maintenance).
If problems cannot be corrected by using these methods, please contact the Customer Service Representative in your area using the contact information on our
web site. Log onto www.weber.com
® .