ZyXEL Communications P-2602HW(L) Series - Manual (Page 319)

P-2602H(W)(L)-DxA Series User’s Guide
Chapter 27 Troubleshooting 319
C
H A P T E R
27
Troubleshooting
This chapter covers potential problems and the corresponding remedies.
27.1 Problems Starting Up the ZyXEL Device
27.2 Problems with the LAN
Table 125 Troubleshooting Starting Up Your Device
PROBLEM CORRECTIVE ACTION
None of the
lights turn on
when I turn on
the ZyXEL
Device.
Make sure that the ZyXEL Device’s power adaptor is connected to the ZyXEL Device
and plugged in to an appropriate power source. Make sure that the ZyXEL Device and
the power source are both turned on.
Turn the ZyXEL Device off and on.
If the error persists, you may have a hardware problem. In this case, you should
contact your vendor.
Table 126 Troubleshooting the LAN
PROBLEM CORRECTIVE ACTION
The ETHERNET
lights do not turn
on.
Check your Ethernet cable connections (refer to the Quick Start Guide for details).
Check for faulty Ethernet cables.
Make sure your computer’s Ethernet Card is working properly.
I cannot access
the ZyXEL
Device from the
LAN.
If Any IP is disabled, make sure that the IP address and the subnet mask of the
ZyXEL Device and your computer(s) are on the same subnet.