3 problems communicating with other computers, Table 20 troubleshooting communication problems – ZyXEL Communications M-302 User Manual

Page 54

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M-302 User’s Guide

54

Chapter 6 Troubleshooting

6.3 Problems Communicating With Other Computers

Table 20 Troubleshooting Communication Problems

PROBLEM

CORRECTIVE ACTION

The computer with

the M-302

installed cannot

communicate with

the other

computer(s).

In Infrastructure Mode
•

Make sure that the AP and the associated computers are turned on and

working properly.

•

Make sure the M-302 computer and the associated AP use the same SSID.

•

Change the AP and the associated wireless clients to use another radio

channel if interference is high.

•

Make sure that the computer and the AP share the same security option and

key. Verify the settings in the Profile Security Settings screen.

•

If you are using WPA(2) or WPA(2)-PSK security, try changing your encryption

type from TKIP to AES or vice versa.

In Ad-Hoc Mode
•

Verify that the peer computer(s) is turned on.

•

Make sure the M-302 computer and the peer computer(s) are using the same

SSID and channel.

•

Make sure that the computer and the peer computer(s) share the same

security settings.

•

If you are using WPA(2) or WPA(2)-PSK security, try changing your encryption

type from TKIP to AES or vice versa.

•

Change the wireless clients to use another radio channel if interference is high.

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