3 problems communicating with other computers, Table 20 troubleshooting communication problems – ZyXEL Communications M-302 User Manual

Page 54

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M-302 User’s Guide

54

Chapter 6 Troubleshooting

6.3 Problems Communicating With Other Computers

Table 20 Troubleshooting Communication Problems

PROBLEM

CORRECTIVE ACTION

The computer with

the M-302

installed cannot

communicate with

the other

computer(s).

In Infrastructure Mode

Make sure that the AP and the associated computers are turned on and

working properly.

Make sure the M-302 computer and the associated AP use the same SSID.

Change the AP and the associated wireless clients to use another radio

channel if interference is high.

Make sure that the computer and the AP share the same security option and

key. Verify the settings in the Profile Security Settings screen.

If you are using WPA(2) or WPA(2)-PSK security, try changing your encryption

type from TKIP to AES or vice versa.

In Ad-Hoc Mode

Verify that the peer computer(s) is turned on.

Make sure the M-302 computer and the peer computer(s) are using the same

SSID and channel.

Make sure that the computer and the peer computer(s) share the same

security settings.

If you are using WPA(2) or WPA(2)-PSK security, try changing your encryption

type from TKIP to AES or vice versa.

Change the wireless clients to use another radio channel if interference is high.

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