Troubleshooting, Hardware diagnostics – Znyx Networks ZX340Q User Manual

Page 7

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ZX340Q Series User Guide

Page 7

TROUBLESHOOTING

Hardware Diagnostics

1.

Restart your computer in DOS mode.

At the command prompt, run the diagnostic program that came with your adapter. For
example:

Adapter

Diagnostic Program

Type This

NetBlaster ZX345

diag345.exe

diag345 list

NetBlaster ZX345Q

diag345q.exe

diag345q list

NetBlaster ZX346

diag346.exe

diag346 list

NetBlaster ZX346Q

diag346q.exe

diag346q list

NetBlaster ZX348

diag348.exe

diag348 list

NetBlaster ZX348Q

diag348q.exe

diag348q list

For example, if you have a NetBlaster ZX346Q, then run this command from DOS:

diag346q list

You will see a report listing the current status of each active PCI device on your host
computer's PCI bus. Note the

bus

and

device

numbers corresponding to your adapter. You

will need these numbers when installing your software driver.

Note: If you do not see the listing, you will need to initialize your adapter using the following
command:

ppbinit all

to initialize the PCI-PCI bridge chip in your host computer system. This utility is supplied on
your driver diskette.

2.

To test an adapter, use your adapter's diagnostic program and specify the

bus

and

device

numbers; see the list command (above).

For example, if your four-channel NetBlaster ZX346Q is on bus 1, the device numbers may
be 4, 5, 6 and 7. To test all four channels, your commands would be:

diag346q 1 4
diag346q 1 5

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