Znyx Networks ZX340Q - Manual (Page 8)

ZX340Q Series User Guide Page 8
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3. When your testing is completed, the program will report each time, proceed with the
software installation. If the diagnostic program does not indicate a successful completion,
continue to the troubleshooting section (next).
Basic Troubleshooting
For all operating systems, try the following if you are having difficulty.
1. Make sure the adapter is securely seated into its slot.
2. Check the green LINK LEDs. This status indicator (one per channel) will be on
whenever there is an active network link. The network cable must be directly
attached to a hub, switch, router or similar system. The amber activity LEDs (one per
channel) are on only when transmitting or receiving data.
3. Try another network cable. A faulty cable is common.
4. Try a different network port on the network switch or hub.
5. Refer to your operating system documentation to correct any error messages or logs
when the adapter's driver is being loaded.