Troubleshooting, 1 problems starting up the prestige, 2 problems using the keypad – ZyXEL Communications Prestige 2000W User Manual

Page 103: Chapter 14 troubleshooting

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Prestige 2000W_V2 User’s Guide

Chapter 14 Troubleshooting

103

C

H A P T E R

14

Troubleshooting

This chapter covers potential problems and the corresponding remedies.

14.1 Problems Starting Up the Prestige

14.2 Problems Using the Keypad

Table 23 Troubleshooting the Start-Up of Your Prestige

PROBLEM

CORRECTIVE ACTION

The Prestige

does not turn on.

Make sure you have the battery installed and charged.

Remove the Prestige’s battery and reinstall it.

If the error persists, you may have a hardware problem. In this case, you should

contact your vendor.

The Prestige is

on but the keys

do not work.

Press and hold the # key for approximately 2 seconds to lock or unlock the keypad.

Table 24 Troubleshooting the Keypad

PROBLEM

CORRECTIVE ACTION

The Prestige is

on but the keys

do not work.

Press and hold the # key for approximately 2 seconds to lock or unlock the keypad.

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