Troubleshooting, 1 power, hardware connections, and leds, Chapter 25 troubleshooting – ZyXEL Communications NBG334W User Manual

Page 221: Troubleshooting (221)

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NBG334W User’s Guide

221

C

H A P T E R

25

Troubleshooting

This chapter offers some suggestions to solve problems you might encounter. The potential
problems are divided into the following categories.

•

Power, Hardware Connections, and LEDs

•

NBG334W Access and Login

•

Internet Access

•

Resetting the NBG334W to Its Factory Defaults

•

Wireless Router/AP Troubleshooting

•

Advanced Features

25.1 Power, Hardware Connections, and LEDs

V

The NBG334W does not turn on. None of the LEDs turn on.

7 Make sure you are using the power adaptor or cord included with the NBG334W.
8 Make sure the power adaptor or cord is connected to the NBG334W and plugged in to an

appropriate power source. Make sure the power source is turned on.

9 Disconnect and re-connect the power adaptor or cord to the NBG334W.
10 If the problem continues, contact the vendor.

V

One of the LEDs does not behave as expected.

1 Make sure you understand the normal behavior of the LED. See

Section 1.7 on page 33

.

2 Check the hardware connections. See the Quick Start Guide.
3 Inspect your cables for damage. Contact the vendor to replace any damaged cables.
4 Disconnect and re-connect the power adaptor to the NBG334W.
5 If the problem continues, contact the vendor.

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