Zebra Technologies GX420T User Manual

Page 96

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Troubleshooting
Print Quality Problems

84

980612-001 Rev. A

GX420t / GX430t User Guide

12/14/07

A EPL label format was sent to, but not recognized by, the printer.

• Is the printer in pause mode? If so, press the Feed button.

• If the printer has label dispensing enabled, the printer may be waiting for the label to be

removed. The liner/web must be properly threaded through the label dispenser mechanism
(peeler) to correctly operate in label dispense mode, refer to

Label Dispenser Option

on page 48

.

• If the status LED is on or flashing, refer to

What the Status Light is Telling You on page 80

.

• Make sure the data cable is correctly installed.

• A communications problem has occurred. First, make sure that the correct

communications port (USB) on the computer is selected. Refer to

Communicating with

the Printer on page 28

in the Getting Started section.

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