Zanussi ZWQ 6120 - Manual (Page 8)

Problems Causes
The washing machine
doesn’t start or doesn’t fill :
• the appliance isn’t plugged in correctly, the electrical installation isn’t working,
there is a power failure,
• the lid of your appliance and the drum shutters aren’t closed firmly,
• the programme start command hasn’t been properly selected,
• the water supply has been cut off, the water inlet tap is closed,
• the water inlet filters are dirty,
• a red tab appears on the water inlet hose
1) .
The appliance fills but emp-
ties straight away :
• the drainage U-piece is fixed too low (see installation section).
The washing machine
doesn’t rinse or doesn’t emp-
ty :
• the drain hose is blocked or bent,
• the object trap is obstructed,
• the out of balance detector has been activated : washing is unevenly distributed
in the drum,
• the “Drain” programme or “Night Silence Plus” or “Rinse hold” option have
been selected,
• the height of the drainage U-piece is unsuitable.
You have found water
around the washing ma-
chine :
• too much detergent has caused foam to overflow,
• the detergent is unsuitable for machine washing,
• the drainage U-piece isn’t attached correctly,
• the drainage filter hasn’t been put back in place,
• the water inlet hose is leaking.
Wash is unsatisfactory : • the detergent is unsuitable for machine washing,
• there is too much washing in the drum,
• the wash cycle is unsuitable,
• there isn’t enough detergent.
The appliance vibrates, is
noisy :
• all packaging have not been removed from the appliance (see installation section),
• the appliance isn’t level and is unbalanced,
• the appliance is too close to the wall or furniture,
• washing is unevenly distributed in the drum, the load is too small.
• the appliance is in running in period, noise will disappear with time.
The wash cycle is much too
long :
• the water inlet filters are dirty,
• the power or water supply has been cut off,
• the motor overheating detector has been activated,
• the water inlet temperature is lower than usual,
• the foam detection security system has been activated (too much detergent) and
the washing machine has begun draining the foam,
• the out of balance detector has been activated: an extra phase has been added
to distribute washing more evenly in the drum.
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