Xantrex Technology FP 3000-12 - Manual (Page 46)

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If you are returning a product from outside of the USA or Canada
In addition to the above, you MUST include return freight funds and are fully responsible for all
documents, duties, tariffs, and deposits.
If you are returning a product to a Xantrex Authorized Service Center (ASC)
A Xantrex return material authorization (RMA) number is not required. However, you must
contact the ASC prior to returning the product or presenting the unit to verify any return
procedures that may apply to that particular facility.
WARRANTY