ZyXEL Communications NWA570N - Manual (Page 92)

Chapter 8 Troubleshooting
ZyXEL NWA570N User’s Guide
92
8.2 NWA570N Access and Login
V
I forgot the IP address for the NWA570N.
1 The default IP address is 192.168.1.2.
2 If this does not work, you have to reset the device to its factory defaults. See
Section 1.8
on page 30 .
V
I forgot the password.
1 The default password is 1234.
2 If this does not work, you have to reset the device to its factory defaults. See
Section 1.8
on page 30 .
V
I cannot see or access the Login screen in the web configurator.
1 Make sure you are using the correct IP address.
• The default IP address is 192.168.1.2 .
• If you changed the IP address ( Section 5.2 on page 52 ), use the new IP address.
• If you changed the IP address and have forgotten it, see the troubleshooting
suggestions for I forgot the IP address for the NWA570N.
2 Check the hardware connections, and make sure the LEDs are behaving as expected. See
the Quick Start Guide.
3 Make sure your Internet browser does not block pop-up windows and has JavaScripts
and Java enabled. See Appendix B on page 119 .
4 Make sure your computer is in the same subnet as the NWA570N. (If you know that
there are routers between your computer and the NWA570N, skip this step.)
• If there is no DHCP server on your network, make sure your computer’s IP address is
in the same subnet as the NWA570N. See Appendix A on page 103 .
5 Reset the device to its factory defaults, and try to access the NWA570N with the default
IP address. See Section 1.8 on page 30 .
6 If the problem continues, contact the network administrator or vendor.
V
I can see the Login screen, but I cannot log in to the NWA570N.