ZyXEL Communications Omni 56K II - Manual (Page 86)

Omni 56K II and Omni 56K Plus II User’s Guide
7-2 Troubleshooting
PROBLEM CORRECTIVE ACTION
I cannot get the software driver
to uninstall and reinstall
properly. Close your Windows applications.
Use the add and remove hardware option in the Windows Control
Panel to remove the modem.
Insert the included CD. If a screen automatically opens, close it.
Unplug the RS-232 cable (Omni 56K Plus only) and plug it back in.
Unplug the USB cable (Omni 56K Plus II only) and plug it back in.
Use the add new hardware option in Control Panel to start the
installation wizard.
Restart your computer if prompted.