Yamakawa DVD-335 - Manual (Page 30)

YAMAKAWA CONSUMER LIMITED WARRANTY
YAMAKAWA provides a limited one-year warranty for this product against defects in material
and workmanship under normal use and service from the date of purchase by the original
purchaser from an authorized YAMAKAWA reseller.
No warranty for commercial use.
YAMAKAWA does not make any other warranties in respect to the product, either expressed or implied,
including no warranties of merchantability or fitness for a particular purpose,except as expressly provided in this
agreement. If any labor, repair or parts replacement is required because of accident, negligence, misuse, theft,
vandalism, fire, water or peril; or because of conditions outside of the manufacturers specifications, including
but not limited to, electrical power, temperature, humidity or dust; or by moving, repair relocation or alteration
not performed by YAMAKAWA or by any cause other than normal use, the warranty provided herein shall not
apply. This warranty applies only to the original purchaser.
YAMAKAWA SHALL NOT BE LIABLE FOR ANY SPECIAL, INCIDENTAL, OR CONSEQUENTIAL
DAMAGES OR FOR LOSS, DAMAGE OR EXPENSE DIRECTLY OR INDIRECTLY ARISING FROM
CUSTOMERS USE FO OR INABILITY TO USE THE EQUIPMENT EITHER SEPERATLY OR IN COMBI-
NATION WITH OTHER EQUIPMENT, OR FOR PERSONAL INJURY OR LOSS OR DESTRUCTION OF
OTHER PROPERTY, OR FROM ANY OTHER CAUSE.
Upon notification as set forth on the reverse side of this card, YAMAKAWA or its authorized service centers shall
have the option to repair or replace any defective part of the product. Such service by YAMAKAWA shall be
customers’ sole and exclusive remedy. YAMAKAWA will bear the cost of warranty labor and materials for hard-
ware maintenance, repair or replacement. Customer shall pay freight/transportation charges to YAMAKAWA or
its authorized service centers. Proper installation and setup are the sole responsibility of the customer.
IF SERVICE IS REQUIRED
If the product does not perform as warranted, call YAMAKAWA for available service options and the location of
your authorized service center, or email us at [email protected]
If it is necessary to return an item to YAMAKAWA the defective product should be securely packaged with
accessories in original boxes and insured for shipment. Owner agrees to insure and accept all liability for loss of or
damage to this product.
YOU MUST CALL TECHNICAL SUPPORT AT 800-81409614 FOR A RETURN AUTHORIZATION
NUMBER (RMA) AND SHIP-TO ADDRESS BEFORE SHIPPING ANY PRODUCT TO YAMAKAWA OR
ITS SERVICE CENTERS.
Please include a copy of your dated sales receipt, the product serial number, and a detailed description of the problem
your are experiencing. The product must be returned to YAMAKAWA within 2 weeks of receiving the RMA number.
YAMAKAWA will make every effort to exchange or repair within 30 days of receipt.
This warranty is valid only in North America. Products taken Outside of North America are no longer eligible for
warranty service.
This warranty shall not be applicable to the extent that any Federal, State or Municipal law, which cannot be
preempted, prohibits any provision of this warranty. This warranty gives you specific legal rights, and you may also
have other rights, which vary from state to state.
PLEASE RECORD YOUR SERIAL NUMBER HERE
________________________________________________________________
YAMAKAWA
Toll Free Phone: 800-814-9614
www.yamakawausa.com
Email: [email protected]