Print quality problems – Xerox 480cx User Manual

Page 240

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7-18

Troubleshooting

Print Quality Problems

Symptom

Cause and Solution

Light or blurred characters.

•

You may be using Quick Print 600 dpi print
quality or Normal 600 dpi mode. Try using
High 1200 dpi print quality.

•

The print cartridge may be running out of
ink. Replace the print cartridge. The Status
monitor shows the amount of ink left in the
cartridge.

•

Make sure you are using the correct type of
paper. Try another type of paper.

•

You may be printing on the wrong side of
the paper.

•

The print head may need cleaning. See
Print Cartridge Nozzle Test on page 8-7.

Solid black areas on
transparencies contain
white streaks.

•

Try changing the fill pattern in your
application software.

•

The print head may need cleaning. See
Print Cartridge Nozzle Test on page 8-7.

Smudged or dark
characters.

•

Make sure you are using the correct type of
paper. Try another type of paper.

•

Make sure the paper is straight and
unwrinkled.

•

Let ink dry before handling the paper. You
can use ‘Dry Time Delay’ check box in the
print setting. See Main Tab on page 5-8.

•

Change the Print Quality setting to Quick
Print 600 dpi. See Main Tab on page 5-8.

•

The print head may need cleaning. See
Print Cartridge Nozzle Test on page 8-7.

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