Paper feeding problems – Xerox 480cx User Manual

Page 244

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7-22

Troubleshooting

Paper Feeding Problems

Symptom

Cause and Solution

Paper is jammed during
printing.

Clear the paper jam. See Paper Jams While the
Machine is Printing
on page 7-3.

Paper sticks together.

•

Ensure there is not too much paper in the
Automatic Paper Feeder (APF). Depending
on the thickness of your paper, the APF can
hold up to 100 sheets of paper.

•

Make sure you are using the correct type of
paper.

•

Remove paper from the APF and flex or fan
the paper.

•

Humid conditions may cause some paper to
stick together.

Paper fails to feed.

•

Make sure the envelope guide is not in the
upright position.

•

Remove any obstructions inside the
machine.

Multiple sheets of paper
feed

•

Different types of paper may be stacked in
the Automatic Paper Feeder. Load the paper
of only one type, size, and weight.

•

When loading paper, do not force the paper
down into the printer.

•

If multiple sheets have caused a paper jam,
clear the paper jam.

Print the 480cx User Guide

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