Black prints, Black prints -60 – Xerox 5550 User Manual

Page 204

Advertising
background image

Print-Quality Problems

Phaser® 5550 Printer

6-60

Black Prints

The entire printed page is black.

Possible Causes

Solutions

The drum cartridge may be defective.

Replace the drum cartridge.

Printable data from the computer may be
corrupted.

Print a Configuration page.

■

If the Configuration page prints correctly,
check the interface cable between the
computer and the printer, and the application
software.

■

If the connections appear normal, contact
your Customer Support Center.

Advertising