Xerox support centre, Xerox support centre -11 – Xerox 8500/8550 User Manual

Page 16

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Phaser® 8500/8550 Color Printer

1-11

Xerox Support Centre

The Xerox Support Centre is a utility that is installed during printer driver installation. It
appears on the desktop for Windows systems and is placed in the Utilities folder for Mac
systems. It provides a central location for accessing the following information:

■

User manuals and video tutorials

■

Solutions to troubleshooting problems

■

Printer and supplies status

■

Supplies ordering and recycling

■

Answers to frequently asked questions

■

Default printer driver settings (Windows only)

To start the Xerox Support Centre utility:

1.

Select one of the following options:

■

Windows: Double-click the Xerox Support Centre icon
on your desktop.

■

Macintosh: Select the Applications folder, select the
Utilities folder, and then double-click Xerox Support
Centre
.

2.

Select your printer from the Select Printer drop-down list.

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