Smart Technologies Board 480 - Manual (Page 17)

1 1 | M A I N T E N A N C E A N D T R O U B L E S H O O T I N G
Try the troubleshooting tips in the following table to quickly resolve most issues
with your product.
NOTE
These procedures vary, depending on your version of Windows operating system
and your system preferences.
Symptoms Cause Solution
No image is projected on
your interactive
whiteboard, or a “No Input”
message appears. Your projector isn’t
receiving a video signal. • Check the video cable
connections.
• Ensure that the correct
video input is selected
on your projector.
• Ensure that your
projector is on, and that
it’s connected to a
power source.
• If you’re using a laptop
computer, turn on the
external video
connection. Refer to
your laptop’s user’s
guide for more
information.
Your computer is in
standby mode. Move the mouse, or touch
the interactive surface or
any key on your keyboard
to bring your computer out
of standby mode.
Your computer is off. Turn on your computer (or
press your computer’s
reset button), and then log
on as usual.