V-1-4, Troubleshooting – Edimax Technology CV-7438nDM User Manual
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V-1-4. Troubleshooting
If you are experiencing problems with your wireless bridge, please refer to
this troubleshooting below before contacting your dealer of purchase for
help.
Scenario
Solution
I can’t log onto the
browser based
configuration
interface.
a. Please check the connection of the power cord and
network cable and the status of the LED, and ensure
all cords and cables are correctly and firmly inserted.
b. Make sure you are using the correct IP address/URL.
c. If you are using a MAC or IP address filter, try to
connect the wireless bridge to another computer.
d. Set your computer to obtain an IP address
automatically (DHCP), and see if your computer can
obtain an IP address.
e. If you are experiencing problems after a firmware
upgrade, please contact your dealer of purchase for
help.
Streaming is slow or
frequently
interrupted.
a. The CV-7438nDM is a dual-band device, if your
home network has two frequency bands (2.4Ghz and
5GHz) we recommend that you use 5GHz for
audio/video streaming for better performance. Refer
to
for instructions how to connect the
CV-7438nDM to your 5GHz Wi-Fi.
b. Reset the wireless bridge.
c. Try again later. Your local network may be
experiencing technical difficulties or very high usage.
d. Change the channel number of your wireless
network.
I can’t log onto the
browser based
configuration
interface: incorrect
password.
a. Password is case-sensitive. Make sure the “Caps
Lock” light is not illuminated.
b. If you do not know your password, restore the
device to factory settings.
The wireless bridge
is extremely hot.
a. It is normal for the wireless bridge to heat up during
frequent use. If you can safely place your hand on
the wireless bridge, the temperature of the device is
at a normal level.
b. If you smell burning or see smoke coming from