ResMed S9 H5i User Manual

Page 8

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English

4

The S9 and H5i are not connected
correctly.

Ensure that the S9 and H5i are securely attached.

Insufficient air delivered from the device

The S9 is not working correctly.

See the Troubleshooting section of the S9 Series User
Guide.

Air tubing is not connected properly.

Check air tubing.

Air tubing is blocked, pinched or
punctured.

Unblock or free the air tubing. Check the air tubing for
punctures.

The H5i flip lid is not latched correctly.

Close the flip lid ensuring that it clicks into place.

The H5i flip lid seal is not fitted
correctly.

Make sure the flip lid seal is facing the right way up and
fitted securely.

Incorrect air tubing selected.

If you are using the SlimLine or Standard air tubing ensure
that you have the correct air tubing selected via the menu.

Displays error message:

Heated tube fault, replace tube

Device has been left in a hot
environment.

Allow to cool before re-use. Disconnect the power cord
and then reconnect it to restart the device.

There is a fault in your ClimateLine or
ClimateLine

MAX

air tubing.

Discontinue using your ClimateLine or ClimateLine

MAX

air

tubing and contact your clinician/service provider. Use
Standard or SlimLine tubing in the interim.

Displays error message:

Humidifier fault, replace humidifier

There is a fault in your H5i heated
humidifier.

Discontinue using your H5i and contact your clinician/
service provider.

Device has been left in a hot
environment.

Allow to cool before re-use. Disconnect the power cord
and then reconnect it to restart the device.

Refilling the humidifier with cold water
while humidifier is still hot after therapy.

Allow the humidifier to cool before re-filling.

Filling the humidifier with ice cold water
on a warm day or with hot water.

Use room temperature water.

Displays error message:

Tube blocked, please check your tube

Air tubing is blocked.

Check your air tubing and remove any blockages.

Problem/Possible cause

Solution

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