Sony SLV-KH7ME - Manual (Page 40)

42
Additional Information
Troubleshooting
Symptom
The ON/STANDBY switch
does not function.
The power is turned on but the
unit does not operate.
The playback picture does not
appear on the TV screen.
The picture is not clear.
The picture rolls vertically
during picture search.
The picture has no sound.
The sound is unstable or has an
echo.
Additional Information
If you have any questions or problems not covered below, please consult your
nearest Sony service facility.
Power
Symptoms caused by contaminated video heads
Remedy
• Connect the mains lead to mains securely.
• Moisture condensation occurs. Turn the power off,
unplug the mains lead and leave the unit to dry for
over one hour.
• Make sure the TV is set to the video channel. If you are
using a monitor, set it to video input.
• Adjust the tracking with the TRACKING NORM/
SLOW ?// buttons.
• Make sure the colour system is correctly set to the
system that the tape was recorded in.
• The video heads are dirty (see below). Clean the video
heads using the Sony V-25CL video head cleaning
cassette. If this cleaning cassette is not available in your
area, have the heads cleaned at your nearest Sony
service facility (a standard service charge will be
required). Do not use a commercially available wet-
type cleaning cassette, as it may damage the video
heads.
• The video heads may have to be replaced. Consult
your local Sony service facility for more information.
• Adjust the vertical hold control on the TV or monitor.
• The tape is defective. Use a new tape.
• When you play a tape with the same sound recorded
on both the hi-fi and normal sound tracks, make sure
the AUDIO MIX option in the SET UP MENU is set to
OFF.
• Normal picture • Rough picture • No picture (or
black & white
screen appears)
• Unclear picture
initial terminal
Playback