No-picture problem, English, Check the power indicator – Eizo FlexScan SX3031W User Manual

Page 8: Check the error message that remains on the screen

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6

English

Prior to use

Installation

Setting/Adjustment

Troubleshooting

No-Picture Problem

If no picture is displayed on the monitor even after the following remedial action is taken, contact your local dealer.

1. Check the Power indicator.

Symptom

Status

Possible cause and remedy

No picture

Power indicator does not light

up.

• Check whether the power cord is correctly

connected.

• Press

.

Power indicator lights blue.

Switch the input signal with

.

Power indicator lights orange.

Press a key on the keyboard or click the mouse.
Turn on the PC.
Either SIGNAL1 or SIGNAL2 may have an error

in dual display mode.

Check that in <Information> (Refer to the User’s

Manual on the CD-ROM).

2. Check the error message that remains on the screen.

These messages appear when the input signal is incorrect even if the monitor is functioning.

Symptom

Status

Possible cause and remedy

[Single Display]

[Dual Display]

*

The input signal is not received. Check whether the PC is turned on.

Check whether the signal cable is properly

connected to the PC.
Switch the input signal with

. (Single display

mode only)

[Single Display]

[Dual Display]

*

The signal frequency is outside

the specification. Incorrect

signal frequency is shown in

red.

Change the mode to an appropriate mode using

the graphics board’s utility software. Refer to the

manual of the graphics board for details.

* In dual display mode, the error message appears only when both of SIGNAL1 and SIGNAL2 have errors.

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